Posts Tagged ‘analytics’

Mining Twitter for Gold

Tuesday, January 12th, 2010

Finding the 27% of Tweets that Have Value

A recent study by ReadWriteWeb has shown that only 27% of tweets contain information with some value. Many people will point to this and use it to dismiss Twitter as worthwhile platform. However, this number comes from Twitter’s flexibility. Some people use it to keep in touch with friends, others use it break news. Some use Twitter for advertising and others use it for sharing information they find on blogs.

It’s this last group that’s the most interesting. It’s the human web. It’s people finding information and sharing it that adds value where search engines can not.

The problem is finding the tweets that make up this 27% of the stream that holds information of value. Further, 27% doesn’t sound like much until you realize it’s 70+ million tweets per week. The best information on Twitter amounts to a needle in haystack.

This points to the growing need for filters and recommendation engines for the real-time web. Last week I posted on micro filters and I believe this post by ReadWriteWeb further emphasizes this need.

To leverage the value that Twitter and the whole real-time web hold, we need better tools. We need more filters that go beyond the basics; Twitter lists, follower lists, and individual favorites. For example, value can be attributed to the number of people sharing the same content or  the credibility and clout of those sharing it.

If the web is going to evolve beyond search, micro filters will play a huge part in it but filters alone are not the answer.

Recommendation systems are the other piece of the puzzle. They’re needed to understand user behaviors; what people like and don’t like, what they favorite, what they read, and what they share. Recommendation systems leverage this data and combine it with filters to find the best information that people want to read. This helps us to take a full advantage of the real-time web without becoming overwhelmed.

To solve the problem of finding the 27% of Tweets that have some value, filters will be used to narrow the stream of information. Then recommendation systems, which have some insight into our past behavior, will be able to narrow the focus even further by taking the information output by these filters and funnel it to us based on our interests. This means that we’ll all be giving up some privacy on the web but it’s a trade off we’ll need to make to keep up with the barrage of information.

Measuring Social Media ROI

Tuesday, October 27th, 2009

Christina Warren has posted an excellent article called “How To: Measure Social Media ROI”. If you are running social media campaigns this is a great place to start learning how to measure the impact of these campaigns. Christina highlights several products that will get you started. Be sure to check this out.

How the Real-Time Web Will Impact Internet Marketing

Monday, October 12th, 2009

The real-time web has become the buzz word of the day.

Sites like Twitter and Facebook have made it easier and faster to consume media, causing a shift in our expectations. We want any and all information as soon as possible and we find it difficult to extract ourselves from these rivers of information.

Articles written month or even weeks ago are considered old news and this isn’t good if you’re still managing your web site like it’s 2004.

The real-time web is here and growing. Don’t let your site be left behind.

You Need to Boost Quantity from Quality

With the rise of the real-time web, people are less likely to go to your corporate web site. This isn’t news, it’s been happening since the beginning of the decade when RSS reduced the need to visit your favorite web sites each day looking for new content.

The real-time web leverages this even further.

If you’ve used Twitter or Facebook you know exactly what I mean. You’re receiving updates and recommendation from hundreds of people on what to watch, read, and listen to. The human network has taken over and it’s funneling everything to you without searching on Google.

This opens up a huge opportunity for Internet marketers but it requires more work and extra planning.

Content has always been a web sites greatest asset. But now you need to think about how you can break it up into smaller pieces that can be shared and reused through other channels.

For example, that new product page you just created should also be condensed down into an interesting 140 character Tweet, a Facebook update, and maybe a 30 second demo showing off the best new feature. You want as much content from your web site pushed out into your “cloud site” – your companies content that is floating in different areas of the Internet. It’s photos on Flickr, articles on Digg, and bookmarks in delicious.

This strategy helps you to effectively use the real-time web to to scatter breadcrumbs across the Internet leading people back to your web site but how will you know if it’s working?

Real-Time Web Analytics

To deal with the changes that the real-time web brings, companies are developing real-time analytics programs. Gone are the days when we waited for log files to run to process the previous days statistics.

The real-time web ensures that we respond to visitors faster than ever before. Waiting days or weeks to see how a campaign performed is no longer necessary. With real-time web analytics we can respond to visitors instantly. Dashboards keep us up-to-date on how each campaign is performing and the smallest changes can be seen, corrected, and tested within minutes.

Integrated into real-time analytics will be information coming from outside of your web site. Since most real-time web applications use shorter messages – and character limits – URL shorteners have become very popular. This is fantastic for Internet marketers as these service give statistics on how your links are being shared.

Unfortunately, there are a couple of downsides to this which will be fixed over time. Right now there are too many URL shortening services. This fragments your statistics across different services making it difficult to see the big picture. The second is that these statistics aren’t available within your current web analytics program. You’re going to have to do some searching to get the information you need.

Overtime, the real-time web is going to dramatically shift how we think about corporate web sites and how we build corporate content. We’re already seeing this now. It’s up to you to experiment and learn how to leverage real-time technology before web site and your company are left behind.

Please feel free to share your comments. We’d love to hear them!

Project Lite-App: View Visitor Data in Real-Time

Thursday, August 6th, 2009

We’re going to be working on a side project that takes the data collected by Marketing for Mavens and displays it in real-time in what we’re calling a lite-app. The application will be accessed from your browser but it will use a small width interface – about 200px – to display visitor data. We’re working on the best approach for developing this application now. It will rely on AJAX for data retrieval and display. There are a few tricky areas which we’re trying to solve – specifically, reordering visitors as data is retrieved and keeping the view fresh without over-burdening our test servers. We’ll keep you posted on our progress.

Internet Marketing Dashboard Changes

Tuesday, May 12th, 2009

Two new changes were made to the dashboard this morning to assist with daily web site monitoring.

The first change allows you to track all of your web marketing campaign activity in the daily dashboard. You can see how much activity there is for the current day and lifespan of the campaign as well as click into each to get a detailed analysis of how it’s performing.

The second change will help provide more accurate dashboard statistics. You may now remove citizen statistics from the dashboard results by going into the citizen profile page and checking the “ignore stats” check box that displays when you edit a citizen. This is useful for removing your profile and test accounts from the dashboard stats.

How Marketing for Mavens Simplifies Web Marketing

Monday, April 20th, 2009

I wanted to take a couple of minutes to highlight the core sections of the Marketing for Mavens web app.

Dashboard: Highlights the daily health of your web site. Quickly see what programs and promotions are performing well and what ones need your attention. The dashboard view keeps you informed of what is going on with your web site

Campaigns: Track your web marketing campaigns. Determine which campaigns are most effective by seeing how many visitors came to your site from each campaign and what and where they went afterwords. See how many downloads, videos, and audio files were clicked as a result of your campaigns.

Web Tracking: Add the web pages and resources that you want to track on your web site. Web page tracking allows you to tag pages and determine the “value” of a page by assigning a points to it. When a person visits this page, they are assigned these tags and the point value is added to their total points. A person’s total points helps you determine how “hot” a lead is and the tags determine their interests. Resource tracking is similar to page tracking but it is also used to build the related content widget. This widget is used to suggest resources that a person may be interested in based on your site usage history.

Promotions: Promotions can be any html code that is distributed to an individual visitor based on their interaction with your web site. Typically, promotions are marketing calls-to-action which are displayed to individuals based on some knowledge of what that person is looking for, but they can also be small sections of content, banner graphics, and other unique content. Instead of always displaying the same promotions to every visitor in the same location on your site, you can display only the promotions that are relevant to each visitor based on their tag history.

Citizens: A complete history of all of the visitors who have come to your web site. See exactly what pages each visitor clicked on, what resources they were interested in, their tag history, and lead status.

Reports: A 6 month history broken out to show conversions ber week, promotion activity per week, and RSS usage.

You may sign up for free and get started today.

Top 5 Ways Marketing for Mavens is Helping Web Marketers Today

Wednesday, February 18th, 2009

It’s our goal to provide the most effective solution to help match your content to your visitors, exceed your sales lead goals, determine your most effective marketing campaigns, and deliver results that you can easily track through a simple reporting system. Here are the top 5 ways Marketing for Mavens is helping you to accomplish your goals:

1. Customize Your Site to Your Visitors

Every person who comes to your site is an opportunity for your business. They are looking for product/service information, support, to solve a business problem, or investment information and each of them is going to walk away from your web site with an opinion based on how well you served them.

To serve your visitors better, we’ve created a solution that will help you match your content to their needs. As each person navigates your site, we learn more about what they want and serve your content and/or promotions that best match this need. Now each visitor receives a customized web experience tailored to their needs allowing you to market and connect more effectively with your visitors.

2. Campaign Management: One View of All Your Campaigns

Now you can manage all of your marketing campaigns in one location. Instantly see who clicked on your campaign links, see which campaigns led to the most PDF, video, and audio downloads. Know what campaigns are driving the most traffic and leads to determine the overall effectiveness of your programs.

3. Detailed Visitor Information

Know who your most loyal visitors are and determine how likely they are to become clients and customers. You can see a detailed history of each visitor on your web site, what videos they watched and documents they downloaded. A grading system is used to help you spot your hot sales leads and unique promotions can be setup per visitor to help convert them into promising leads.

4. Reporting: Just the Information You Need

We’ve focused on giving you just the statistics you need to make business decisions. A 6 month history is broken down into weekly performance for each of your promotions and conversion pages. You can see who clicked on your promotions and who completed your forms. Quickly see how your content is performing over time to determine what promotions are working and where changes need to be made.

5. Manage Limited Web Page Real Estate

We’ve all been there. There’s a constant battle for page real estate, especially on the home page. With Marketing for Mavens you can share the real estate on your web pages and feel confident that your visitors are seeing the content and promotions that are most relevant to them. Content can be displayed based on the number of visits, previous site usage, and, soon, the campaign that a particular person is responding to. You will no longer have to make compromises to display your companies promotions.

Let Us Help You…

Join the free beta and get started today!